I could not recommend Ella enough. She was absolutely amazing from start to finish. Providing constant updates but not once making me feel pestered. She explained everything in full to me and made me feel at ease and like I could ask questions at any moment. With every query, she got back to me straight away and never once had me feeling like I needed to chase her up. If you want professionalism as well as a friendly helper then Ella is definitely the one. Thank you again, Ella!